SHIPPING & RETURNS

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SHIPPING

Each LUTTZ piece is produced with care and attention.
Orders are prepared within 10–14 business days following purchase confirmation.
We offer standard shipping within France and internationally.
Shipping fee: €14 for orders under €180

Complimentary shipping on orders over €180.
Once your order has been dispatched, you will receive a confirmation email including tracking details.

RETURNS

If something is not right, you may request a return within 14 days of receiving your order.
To be eligible:
– The piece must be unworn and unwashed

– In its original condition

– Returned in its original packaging
Return shipping costs remain the responsibility of the customer.
Refunds are issued to the original payment method once the piece has been received and carefully inspected.
Custom or made-to-order pieces cannot be returned or exchanged unless a manufacturing defect is present.

BEFORE ORDERING

We encourage you to review:
– The Size Guide

– Fabric and care details

– The full product description
For any questions, our studio can be reached via the Contact page.
For any questions, our studio can be reached via the Contact page.

WHERE PAINTINGS BECOME CLOTHING